5G Enhances Digital Connectivity for Retail
InHand’s 5G business Internet solution provides an “always online” network for retail stores, enhancing digital connectivity and offering customers an excellent shopping experience.
Background
A supermarket chain with thousands of stores uses dedicated networks connects for POS, cameras, VoIP and other devices. When the existing network stops supporting wireless access, the store’s wired link fails, resulting in the digital cashier and monitoring service to be immediately interrupted which could cause significant losses.
InHand’s 5G business Internet solution provides a cost-effective wired and 5G backup solution without altering the exiting network architecture. This improves the efficiency of network upgrades for chain stores.
Customer Requirements
Cost-effective Solution for Uninterrupted Connection
As a business grows to over a thousand stores, the existing store network cannot meet business needs. Major network changes are not feasible since they might disrupt operations. So a cost-effective, easy, and quickly installed transformation becomes an urgent demand.
Network Centralized Management
Many stores are widely distributed with many digital terminals lacking centralized management. The new network solution should enable centralized management of these infrastructures.
High-efficiency Tools for IT Maintenance
Store IT maintenance faces two issues: lack of IT professionals which slows down troubleshooting and increases travel costs making fault identification challenging. The customer needs an efficient solution for remote and effective operation and maintenance.
Solution
- The ER805 router supports both wired and 5G network access. It can switch to a 5G backup link in seconds if the wired connection fails, preventing business losses.
- The ER805 also has Gigabit Ethernet and Wi-Fi, meeting device connectivity needs like POS, cameras, and VoIP.
- InCloud Manager enables remote access to routers and terminals. Additionally, the cloud platform provides multi-dimensional data dashboards and network diagnostic tools for quick fault resolution, reducing downtime’s impact on business.
Capabilities
5G Backup Ensures Link Stability
The ER805 router supports Gigabit Ethernet, 5G cellular network, and Gigabit Wi-Fi. It allows flexible priority adjustments between these connection. This enables link backup and fault transfer, providing chain supermarkets with a “never offline” network service.
Zero-touch Deployment
InHand’s solution provides automatic network configuration and plug-and-play-devices. IT personnel can quickly deploy and maintain the network without a strong technical background. The solution integrates easily into the current network and swiftly establishes connections without changing the original network architecture.
Efficient Remote Maintenance
InCloud Manager‘s real-time alerts and diagnostic tools help IT quickly identify and resolve network failures. The Connector function enables remote maintenance of on-site terminals like VoIP, surveillance, and POS devices anytime and anywhere.
Products
Zero-touch cloud management platform
Cloud-managed 5G SD-WAN edge router
More Applications
InHand Business Internet Solution offers business branches reliable and stable SD-WAN services, delivering new networking experience.
InHand Business Internet Solution offers business branches reliable and stable SD-WAN services, delivering new networking experience.
The InHand Cloud-Managed Networking Solution offers flexible connectivity options for hybrid workplaces.